TCN’s Coding Helpline

From time-to-time clients have coding-related questions that do not pertain to specific cases or encounters that we coded. Since our coding services are all per-episode-of-care based, we developed “helpline” service to enable our specialty coders to respond to this need. Our clients’ administrative staff, in house coders, as well as physicians are encouraged to call, email or fax our specialty coders with coding or documentation questions. We will often be able to answer questions on the spot, but some questions may require research. Additionally, at the client’s request, we can prepare custom written reports or claim appeal letters. TCN bills for coding helpline services on a time basis in quarter-hour increments. We’ve found that unless extensive research is necessary, the vast majority of questions can be answered within 15 to 30 minutes. Without the formidable overhead expenses of a “big-six” consulting firm, our rates can be surprisingly reasonable and very competitive. If you would like to learn more about the TCN Helpline Service and give it a try, please Contact TCN using the Contact US form here, and let us know that you need more info on the TCN Helpline Service.

Latest Blog Posts:

Update: CMS’s Proposed Changes to the Physician Fee Schedule for 2019

October 17th, 2018|Comments Off on Update: CMS’s Proposed Changes to the Physician Fee Schedule for 2019

Following up on our September 4th, 2018 post “MGMA Opposes Proposal to Consolidate E/M Codes”, The Coding Network has been actively tracking the status of the sweeping changes to the Physician Fee Schedule for 2019 proposed […]

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Stuart Doctor Charged in Twenty-Six Count Federal Health Care Fraud Indictment

October 16th, 2018|Comments Off on Stuart Doctor Charged in Twenty-Six Count Federal Health Care Fraud Indictment

A specialist has been accused of submitting social insurance misrepresentation out of her training in Stuart, Florida. The U.S. Lawyer for the Southern District of Florida, Shimon R. Richmond, Special Agent in Charge, U.S. Division […]

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Medicaid and Medicare Telehealth Payments Fails to Meet Medicare Requirements

October 12th, 2018|Comments Off on Medicaid and Medicare Telehealth Payments Fails to Meet Medicare Requirements

OIG reviewed 191,118 Medicare paid distant-site telehealth claims, totaling $13.8 million, that did not have corresponding originating-site claims. The watchdog agency then reviewed provider supporting documentation to determine whether the services met Medicare’s requirements for […]

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Batesville Lady Blamed for Overbilling Medicaid for Preferred Family Health

October 10th, 2018|Comments Off on Batesville Lady Blamed for Overbilling Medicaid for Preferred Family Health

A previous charging assistant at Preferred Family Health has been captured on doubt of Medicaid extortion. Vicki Chisam, 65, of Batesville is blamed for purposely putting forth false expressions to the Arkansas Medicaid Program from […]