In this article by AACP author Michael Stearns, MD, CPC, CFPC, suggests that organizations should take the time to thoroughly understand and customize your EHR.

Most electronic health record (EHR) systems include software to
help providers determine the appropriate evaluation and management
(E/M) CPT® codes for patient encounters. Used correctly,
these tools do support accurate coding based on medical necessity,
and have been associated with generally higher levels of E/M coding.
However, when I recently evaluated a number of EHR products’
E/M coding capabilities, I found significant EHR software design
flaws, inadequate implementations, and a general lack of user knowledge
regarding how the E/M coding systems function.

You can download / read the complete AACP article here.